This month I was honoured to be interviewed for a new book on blogging available now on Kindle. Author of 'Your Blog Voice' the fabulous Philippa Davies asked me questions about my blogging for inclusion in the book and she's kindly allowed me to reproduce my interview...

 On the whole, UK councils are doing a nice job of using social media - possibly we caught on early because we're used to making the most of tools that don't cost much.  'Fair play ' as we say here in Wales, we're doing getting better at engaging. But there's loads...

Photo by Stephen Cummings Some very clever people I've learned lots from over the past few years have let me publish guest posts on their blogs. They are all about social media and based on my experiences so I thought I'd group them here. They all touch on the following...

For public sector types starting to tweet, it can be a bit daunting making a start. So here are some basic tips for getting started - these are just a few that I have found worked for me.Finding people to followFinding people to follow is a good start but takes a bit...

I've noticed a bit of Twitter debate on what the return on investment (ROI) is for social media in the public sector. Unfortunately this isn't a post with tips on measurement, I'm still learning good ways to evaluate and improve our work in social media and I'd love to...

Here's a case study about how Monmouthshire County Council's youth service has used Facebook to revitalise the way it communicates with kids and teenagers. Profile URL: https://www.facebook.com/MonYouthLikes: 1,013Established: Around April 2010Moderated by: Dan Davies...

Today one of our council twitter accounts made the news for tweeting an inappropriate comment on a serious incident in one of our Monmouthshire towns. http://www.metro.co.uk/tech/871393-council-sorry-for-armed-siege-tourism-tweet We're all pretty mortified. It was insensitive...

Our foster care team is always looking at ways to give foster carers information to support them and here’s summary of what we’ve done to shake up how foster carers talk to us (Monmouthshire council) and, more importantly, to each other. What we did At the beginning...

Today's the deadline for social care professionals interested in the vacant post of Head of Children’s Services to apply for the post - hopefully those who go for job have a good idea about what to expect after watching potential colleagues and the previous Head of Children...